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Support Help and Information

  • Support Priority and Response Times
  • Support Offerings
  • Supported Product Versions
  • [Video]: What business outcomes does CodeSecure help solve?
  • Welcome to the CodeSecure Support Portal
  • CodeSecure Single Sign-On (SSO)
  • How To: Find Product Installers
  • Signing into Support Portal using Microsoft authentication
  • Does CodeSecure have a support number?
  • Net Promoter Score (NPS)
  • Before you submit a ticket
  • Ticket Statuses
  • New Feature Ideas
  • Forgot my password link doesn't send me an email
  • How CodeSecure handles your confidential information
  • How To: Request a support portal account
  • How to: Escalate an open support ticket
  • Can I get notified when changes are made to sections in the help center?
  • Invalid Authenticity Token error
  • Error: Refused to connect
  • How to: View all tickets in your organization and receive updates
  • Privacy Policy including GDPR

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